HelloRestaurant guide
HelloRestaurant runs your bookings, floor plan, menu, kitchen and guest list in one place. It works in any web browser, on a computer, a tablet or a phone, so there’s nothing to install.
Every page in this guide shows the real screen. The numbers on each picture match the numbered steps beside it, so you can follow along in the portal.
Get started
Section titled “Get started”Start your free trial14 days free, with no card needed to start.
Go liveCheck you're ready, then turn on online bookings.
Set up your restaurant
Section titled “Set up your restaurant”Restaurant detailsYour name, contact details, photos and amenities.
Opening hoursYour usual hours, breaks, closed days and holidays.
Booking rulesHow far ahead guests book, notice, table time and pacing.
Floor planAdd your tables so guests are only offered ones that fit.
Menus and dishesAdd dishes by hand or from a photo of your menu.
Your teamGive staff and managers their own sign-in.
Every day
Section titled “Every day”Take bookingsPhone bookings and the bookings page.
Walk-ins and the waitlistSeat people who turn up, or keep them waiting in order.
Run a serviceSeat guests, move tables and record no-shows.
The kitchen screenOrders from tables arrive as tickets.
Bring in more guests
Section titled “Bring in more guests”Share your booking linkOn Google, Instagram and your website.
Email your guestsNews and offers to guests who agreed to hear from you.
Reply to reviewsGuests review their visit, and you reply in public.
Exports for your accountsSales and payments for Xero, QuickBooks or your accountant.
Stuck?
Section titled “Stuck?”Look in Troubleshooting for the common questions, or contact us and we’ll help you get set up.